If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected]
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive 1 message confirming your interest and 3 follow up messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Effective Date: January 06, 2026
Please review these terms carefully before using our services.
Understanding These Terms
Key Definitions
Throughout these terms, we use specific words that have particular meanings:
Affiliate - Any business entity that owns, is owned by, or shares common ownership with us (where ownership means holding 50% or more of voting rights).
Company, We, Us, Our - It Happens Pet Waste Removal, located in Virginia, United States.
Service - Our website and all related services we provide.
Website - ithappenspetwasteva.com
You, Your - The person or organization using our Service.
Device - Any equipment you use to access our Service (computer, phone, tablet, etc.).
Third-Party Services - External services, content, or platforms not owned by us that may appear on or connect to our Service.
Agreement to Terms
By accessing or using our Service, you're entering into a binding agreement with us. Here's what that means:
These terms govern your use of our Service and establish the rights and responsibilities for both parties
You must accept and follow these terms to use our Service
If you disagree with any part of these terms, you cannot use our Service
You confirm that you are at least 18 years old (we don't allow minors to use our Service)
You also agree to our Privacy Policy, which explains how we handle your personal information and protect your privacy rights
We encourage you to read our Privacy Policy before using our Service.
Third-Party Links
Our Service may include links to websites or services operated by others. Please be aware that:
We don't own or control these external sites
We're not responsible for their content, privacy practices, or policies
We're not liable for any harm or issues arising from your use of third-party websites
We recommend reading the terms and privacy policies of any external sites you visit
Account Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for any reason, including if you violate these terms. When your access ends, you immediately lose the right to use our Service.
Liability Limitations
Our Maximum Liability: Our total liability to you is limited to either the amount you've actually paid us for the Service, or $100 if you haven't made any purchases—whichever is applicable.
Types of Damages Excluded: To the fullest extent allowed by law, we and our suppliers are not liable for:
Special, indirect, incidental, or consequential damages
Loss of profits or data
Business interruptions
Personal injury related to Service use
Privacy violations
Issues with third-party software or hardware used with our Service
This applies even if we've been warned that such damages might occur.
State Variations: Some states don't permit certain liability limitations. If you're in one of these states, these restrictions will apply only to the extent legally allowed.
Service Disclaimer
"As Is" Basis: We provide our Service in its current state, with all existing flaws, without any guarantees.
No Warranties: We explicitly disclaim all warranties, including:
Implied warranties of merchantability or fitness for specific purposes
Guarantees of uninterrupted or error-free operation
Promises that the Service will meet your specific needs
Assurances about compatibility with other software or systems
Representations about accuracy or reliability of content
Guarantees that our Service is free from viruses or harmful components
Jurisdictional Exceptions: Some areas don't allow complete warranty exclusions. If you're in such a jurisdiction, these disclaimers will apply to the maximum extent legally permissible.
Legal Framework
Governing Law: Virginia law governs these terms and your use of our Service (excluding conflict of law principles). Other local, state, national, or international laws may also apply.
Dispute Resolution: If you have concerns or disputes about our Service, please contact us first to resolve the matter informally.
EU Users: If you're a consumer in the European Union, you retain all mandatory protections provided by the laws of your country of residence.
US Compliance: By using our Service, you confirm that:
You're not located in a country under US government embargo or designated as supporting terrorism
You're not on any US government list of prohibited or restricted parties
Additional Provisions
Severability: If any part of these terms is found invalid or unenforceable, that provision will be modified to achieve its intended purpose as much as legally possible, while all other provisions remain in effect.
Waiver: If we don't immediately enforce a right or requirement under these terms, it doesn't mean we've given up that right for the future. Similarly, waiving one violation doesn't waive subsequent violations.
Translations: If these terms are available in other languages, the English version takes precedence in any dispute.
Updates to Terms
We may modify these terms at any time at our discretion. For significant changes, we'll provide at least 30 days' notice before new terms take effect (we determine what qualifies as "significant").
Your continued use of our Service after changes become effective means you accept the revised terms. If you don't agree with updated terms, please stop using our Service.
Contact Information
Questions about these terms? Reach us at: