Privacy Policy for Valley Pet Solutions LLC DBA It Happens Pet Waste Removal

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy

Effective Date: January 06, 2026

This Privacy Policy explains how we collect, use, and protect your information when you use our Service. It also outlines your privacy rights and legal protections.

By using our Service, you agree to the collection and use of information as described in this policy.

Understanding This Policy

Key Definitions

Account - Your unique login created to access our Service or specific features.

Affiliate - Any business entity that owns, is owned by, or shares common ownership with us (where ownership means holding 50% or more of voting rights).

Company, We, Us, Our - It Happens Pet Waste Removal LLC, located in Virginia, United States.

Cookies - Small data files stored on your device by our website that contain information about your browsing activity.

Device - Any equipment you use to access our Service (computer, phone, tablet, etc.).

Personal Data - Any information that can identify you as an individual.

Service - Our website and all related services.

Service Provider - Third-party companies or individuals we hire to help operate our Service, perform related tasks, or analyze how the Service is used.

Usage Data - Information automatically collected about how you use our Service, such as page visit duration or navigation patterns.

Website - ithappenspetwasteva.com

You, Your - The person or organization using our Service.

Information We Collect

Personal Information You Provide

When you use our Service, we may ask you to provide certain personally identifiable information, which may include:

Email address

Any other information you choose to provide

Automatically Collected Information (Usage Data)

We automatically collect certain information when you use our Service:

From All Devices:

IP address

Browser type and version

Pages you visit on our Service

Date and time of your visits

Time spent on pages

Unique device identifiers

Other diagnostic information

From Mobile Devices:

Device type and model

Mobile device unique ID

Mobile device IP address

Mobile operating system

Mobile browser type

Additional diagnostic data

Your browser also automatically sends us information each time you visit our Service.

Cookies and Tracking Technologies

We use cookies and similar technologies to monitor activity on our Service and store certain information. These technologies include beacons, tags, and scripts that help us collect, track, and analyze information to improve our Service.

Types of Technologies:

Cookies (Browser Cookies) - Small files stored on your device. You can configure your browser to reject all cookies or alert you when cookies are sent. However, refusing cookies may prevent you from using certain features of our Service.

Web Beacons - Small electronic files (also called clear gifs, pixel tags, or single-pixel gifs) in some sections of our Service and emails. These help us count visitors, track email opens, and gather website statistics like page popularity and system integrity verification.

Cookie Duration:

Session Cookies - Deleted when you close your browser.

Persistent Cookies - Remain on your device even when offline.

Specific Cookies We Use:

Essential Cookies (Session Cookies)

Purpose: Necessary to provide basic Service functionality and features

Use: User authentication and fraud prevention

Note: Without these, we cannot provide requested services

Cookie Acceptance Cookies (Persistent Cookies)

Purpose: Remember whether you've accepted our cookie use

Functionality Cookies (Persistent Cookies)

Purpose: Remember your preferences (login details, language settings, etc.) to provide a personalized experience without requiring you to re-enter information

For detailed information about our cookie practices, please visit our Cookies Policy.

How We Use Your Information

We use your Personal Data for the following purposes:

Service Operation - Providing, maintaining, and monitoring our Service.

Account Management - Managing your registration and giving you access to features available to registered users.

Contract Performance - Fulfilling purchase agreements or other contracts you enter with us through the Service.

Communication - Contacting you via email, phone, SMS, push notifications, or other electronic means regarding updates, security alerts, and information about functionalities, products, or services.

Marketing - Sending you news, special offers, and information about goods, services, and events similar to what you've purchased or inquired about (unless you've opted out).

Request Management - Handling and responding to your requests.

Business Transfers - Evaluating or conducting mergers, sales, restructuring, or asset transfers where your Personal Data may be among the transferred assets.

Analysis and Improvement - Conducting data analysis, identifying usage trends, measuring campaign effectiveness, and improving our Service, products, marketing, and your overall experience.

When We Share Your Information

We may share your personal information in these situations:

With Service Providers - To help monitor, analyze, and improve our Service, or to contact you on our behalf.

During Business Transfers - In connection with mergers, sales, financing, or acquisitions involving our company.

With Affiliates - Including our parent company, subsidiaries, joint venture partners, or commonly controlled entities (who must follow this Privacy Policy).

With Business Partners - To offer you specific products, services, or promotions.

With Other Users - When you share information or interact in public areas of the Service, that information becomes visible to all users and may be publicly distributed.

With Your Consent - For any other purpose when you give us permission.

How Long We Keep Your Information

Personal Data Retention - We keep your Personal Data only as long as necessary for the purposes outlined in this policy, including:

Meeting legal obligations

Resolving disputes

Enforcing agreements and policies

Usage Data Retention - Generally kept for shorter periods unless needed to strengthen security, improve functionality, or fulfill legal requirements.

Data Transfer and Storage

Your information is processed at our operating offices and wherever our processing partners are located. This means your data may be transferred to and stored on computers outside your state, province, country, or jurisdiction where data protection laws may differ.

By accepting this Privacy Policy and submitting your information, you consent to this transfer.

We take all reasonably necessary steps to ensure your data is handled securely according to this Privacy Policy. We won't transfer your Personal Data to any organization or country without adequate security controls in place.

Your Right to Delete Data

You have the right to delete or request deletion of Personal Data we've collected about you.

How to Manage Your Data:

Access your Account settings (if you have an account) to update, amend, or delete your information

Contact us to request access to, correction of, or deletion of any personal information you've provided

Important Note: We may need to retain certain information when we have a legal obligation or lawful basis to do so.

When We Disclose Your Information

Business Transactions - If we're involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We'll notify you before your data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement - We may be required to disclose your Personal Data by law or in response to valid requests from public authorities (courts or government agencies).

Other Legal Requirements - We may disclose your Personal Data when we believe in good faith that it's necessary to:

Comply with legal obligations

Protect and defend our rights or property

Prevent or investigate possible wrongdoing related to the Service

Protect the safety of Service users or the public

Protect against legal liability

Data Security

We take the security of your Personal Data seriously and use commercially reasonable measures to protect it. However, no internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our Service is not intended for anyone under 13 years old. We do not knowingly collect personal information from children under 13.

If you're a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we discover we've collected Personal Data from a child under 13 without parental consent verification, we'll take steps to remove that information from our servers.

If we need parental consent as a legal basis for processing information and your country requires it, we may require your parent's consent before collecting and using that information.

Third-Party Websites

Our Service may contain links to websites we don't operate. Clicking these links will take you to external sites.

We strongly recommend reviewing the Privacy Policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Policy Updates

We may update this Privacy Policy periodically. When we do:

We'll post the new Privacy Policy on this page

We'll notify you via email and/or a prominent notice on our Service before changes take effect

We'll update the "Effective Date" at the top of this policy

We encourage you to review this Privacy Policy regularly for any changes. Changes become effective when posted on this page.

Contact Us

Questions about this Privacy Policy? Contact us at:

Email: [email protected]